Delegates convene at ICC Birmingham for regional Q Welcome Event


Posted on 27 July 2017 (Permalink)

An event welcoming new members to a community dedicated to connecting people who have health and care improvement expertise, took place recently at the ICC Birmingham.

The Q Community’s mission is to foster continuous and sustainable improvement in health and care. To support the growth of Q, the West Midlands Patient Safety Collaborative (WMPSC) is working in partnership with the Health Foundation to help the community flourish and develop in the West Midlands.

The Q Community West Midlands Welcome Event, hosted by the WMPSC, along with the Health Foundation, enabled new Q members from all parts of the region to come together and explore more about being part of Q.

More than 100 people attended the event, with new members being joined by existing Q members, members of the Health Foundation Q Team and staff from WMPSC.

Speakers at the event included Professor Mark Radford, Director of Nursing at NHS Improvement, Detective Chief Inspector Sean Russell, Implementation Director of the West Midlands Mental Health Commission, Chris Collison, Knowledge Management Consultant at Knowledgeable Ltd and Georgina Denis, Regional Partnerships Manager for Q at the Health Foundation.

Group discussions held at the event focused on various topics, including quality improvement in the West Midlands, Learning from Excellence and how to make positive changes through the use of strength based approaches, as well as Communities of Practice. 

Reflecting on the event, Ann Abbassi, Quality Improvement and Human Factors Facilitator at the WMPSC, said: “It brought a diverse group of new and existing Q members together from across the West Midlands. They all have expertise, experience and commitment around improving quality and safety within health and care. Crucially, this includes patient leaders and experts by experience. We now have an exciting opportunity to support cross system learning and change by making it easier to connect people and understand what improvement work is being done, by whom, and where within the region and nationwide.”

Helen Payne, Senior Quality Improvement Facilitator at South Staffordshire and Shropshire Healthcare NHS Foundation Trust, said: "I feel really pleased to be part of such a positive and proactive community. There were so many people there who, like me, love the work that they do improving the patient experience. I look forward to future networking and events, and sharing with others what quality improvement work is going on."

Ofrah Muflahi, Deputy Head of Quality Governance at Worcestershire Health and NHS Care Trust, said: "I am very excited about being a member of Q and getting staff involved in Q. Attending the West Midlands Q event inspired me and reminded me that learning and innovation go hand in hand and that Q gives a platform to collaborate, share and support each other in those journeys, for the people that matter.”