Case Study: The volunteer platform (WAHT edition)

Published on 21 June 2021
Volunteer Platform Image

What is The Volunteer Platform
(WAHT Edition)?

At the time when COVID-19 hit the UK, the NHS was under a lot of pressure and many Trusts needed additional staff to meet demand. The Volunteer Platform (WAHT Edition) was developed in partnership with Worcestershire Acute Hospitals NHS Trust (WAHT) and Being Guided, to help otherNHS organisations  recruit additional workers during the pandemic.

The WAHT Edition was also further developed into clinical trial software, supported by MidTECH Innovations and the HIWM.

What were the aims of The Volunteer
Platform (WAHT Edition)?

  • To help gain additional NHS staff and identify potential participants for COVID-19 vaccine trials
  • To reduce costs and simplify processes by eliminating Excel spreadsheets and paper

What did we do?

HIWM Innovation Exchange facilitated an introduction between Being Guided and WAHT to allow The Volunteer Platform to be created, also launching
a digital registry of participants for the vaccine trials. To find potential participants, The Volunteer Platform was integrated with real-world NHS data. WAHT provided clinical and operational guidance during the development process, allowing Being Guided to implement a bespoke solution for the NHS.

What were the outcomes?

As well as helping to recruit staff and vaccine trial participants, The Volunteer Platform helped WAHT to reduce costs and move away from Excel spreadsheets to a paperless, web-based Customer Relationship Management (CRM) Platform.

The project also won the MidTECH Award for Best NHS-Developed Medical Technology Innovation at HIWM’s Meridian Celebration of Innovation Awards.

For more information about The Volunteer Platform (WAHT Edition) click here.