All Systems Ergo Podcast

Published on 28 April 2023

All Systems Ergo, see’s human factors specialists from around the world share their experience of incorporating human factors into their field of work and the impact it has had to support patient outcomes and improve care.

Hosted by Fran Ives, Chartered Human Factors Specialist, our bi-weekly podcast will discuss a number of key human factors topics including transportation, patient safety and product design, as well as personal stories of industry professionals’ inspiring career journeys.


S1 E3: Human Factors Across The Atlantic,  Ken Catchpole

Fran welcomes Ken Catchpole to the podcast to discuss the differences between the American and British healthcare systems and their effects on healthcare Human Factors. Ken has made an interesting journey from Human Factors consultancy in the UK to healthcare at Great Ormond Street Hospital and the University of Oxford before moving over to the US.

Fran and Ken discussed the differences between the US and the UK in terms of healthcare human factors integration, with both countries having a similar level of integration. They concluded their discussion with the importance of supporting Human Factors specialists in solo roles.

S1 E2: A Conversation with Chartered HF Specialist, Steve Tipper

In this episode of All Systems Ergo, Chartered Human Factors Specialist Fran Ives speaks to Steve Tipper, a Chartered Human Factors Specialist working in the Patient Safety Team at University Hospitals Coventry and Warwickshire NHS Trust. The two explore what Human Factors integration into a healthcare organisation looks like.

Steve has over 25 years of experience in the NHS, having previously worked in operating theatres, resuscitation and simulation. He discusses how he made the move from operating theatres to being a Chartered Human Factors Specialist and provides his thoughts on the key areas in healthcare where applying Human Factors can make a real difference.

S1 E1: Exploring Healthcare Human Factors: Leveraging Experiences from Transportation to Improve Care

In this first episode of All Systems Ergo, Fran Ives talks to Steve Shorrock, a Chartered Psychologist and Chartered Ergonomics and Human Factors Specialist who has experience in the transportation industry. Steve discusses why it is important to integrate Human Factors into healthcare and what can be learned from his transportation experience. He believes that Human Factors should be integrated into all aspects of healthcare, from design to implementation and that Human Factors is essential for safety, efficiency, and effectiveness in healthcare.

Steve shared a personal story which led to Steve understanding the importance of Human Factors in healthcare and has driven his passion.  He feels it is the most important sector to get right from a Human Factors and safety point of view.


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